Official Contact

Contact AFSID Group International

Contact official AFSID support for product consultation, payment confirmation, license activation, installation guidance, Investor Access, broker and VPS setup, performance questions, or copy trading assistance.

Official Channels WhatsApp, Telegram, and email support are listed below.
Service Hours Monday to Friday, 09:00–17:00 GMT+7.
Weekend Assistance Limited support is available when urgent client help is required.
Secure Communication Never share your broker master password or withdrawal credentials.
Support Channels

Choose an Official Contact Method

Use the channel that best matches your request. Include complete product and account information to help support respond more accurately.

Fast Response

WhatsApp Support

Recommended for product questions, payment confirmation, license activation, installation assistance, and urgent client follow-up.

Official WhatsApp +62 877 8000 8111
Chat via WhatsApp
Official Telegram

Telegram Support

Suitable for product consultation, Investor Access requests, setup discussions, and direct communication with official AFSID support.

Official Telegram @AFSIDGroup
Open Telegram Support
Formal Request

Email Support

Recommended for formal support, business inquiries, documentation, legal verification, and detailed technical follow-up.

Official Email support@afs-id.com
Send Support Email
Support Scope

What AFSID Support Can Help With

AFSID support provides product and technical assistance. Trading decisions, broker funding, and risk control remain the client’s responsibility.

Product Consultation

Compare AFSID products, platforms, markets, and operational requirements.

License Activation

Confirm eligible account numbers, activation information, and product access.

EA Installation

Receive help with MT4 or MT5 files, permissions, setup, and VPS preparation.

Investor Access

Request protected read-only credentials for selected monitoring accounts.

Payment Confirmation

Submit order details, payment evidence, selected product, and contact email.

Broker & VPS Guidance

Review recommended environments for MetaTrader and automated EA operation.

Before You Contact Us

Prepare the Required Information

Complete details reduce unnecessary follow-up and help support identify the correct solution.

01

Request Type

State whether the request concerns products, licenses, installation, payment, or access.

02

Product & Platform

Include the exact AFSID product name and whether you use MT4 or MT5.

03

Account & Server

Provide the trading account number and exact broker server when relevant.

04

Error Evidence

Attach the exact error message or a clear screenshot for technical requests.

Company Information

Official AFSID Contact Details

Verify these details before sending payment confirmation, account information, or documentation.

Company
AFSID Group International
Email Support
WhatsApp
+62 877 8000 8111
Telegram
Working Hours
Monday–Friday, 09:00–17:00 GMT+7
Weekend Support
Limited assistance is available when required.
Office Address
Centennial Tower, 29th Floor, Unit D–E, Kav. 24–25,
Jl. Gatot Subroto No. 27, Jakarta, Indonesia

Security & Trading Risk Notice

Never send your MetaTrader master password, broker withdrawal credentials, card information, or unrestricted remote-access details. Investor passwords are read-only, but they should still be handled through official support procedures. AFSID Group International is not a broker and does not manage client funds. Expert Advisors, copy trading, Investor Access, and performance references do not guarantee profit.

Need Direct Assistance Now?

Contact AFSID through the official WhatsApp or Telegram channel and include the product name, platform, account number, broker server, and a clear description of your request.