❓ Frequently Asked Questions (FAQ)
AFSID Group International
💲 Pricing & Quality
1. Please review our product pricing at https://www.afs-id.com/shop to save your time. Our pricing may not be affordable for all segments, as we prioritize quality and proven performance.
2. Note that we do not offer a trial version. However, we can provide access to our live account using an investor password so you can monitor the real-time performance of our EA. This helps us prevent product counterfeiting and misuse.
🔄 Delivery & Installation
3. When will I receive the trading robot after making payment?
Once your payment is verified, a download link will be provided automatically or sent via email.
4. Can I test it on a demo account first?
Absolutely! We strongly recommend starting with a demo account before switching to live.
5. Is installation support provided?
Yes. Our support team will assist you with the installation at no additional cost.
6. Is a VPS required?
Yes. A VPS is highly recommended to ensure the EA runs continuously and without interruption.
💼 Accounts, Brokers & Licenses
7. Can the robot be used on Cent accounts?
Yes, as long as your broker uses the MetaTrader 4 (MT4) platform.
8. Is the robot compatible with all brokers?
Yes, our robots operate optimally on any broker that supports MetaTrader 4 (MT4).
We also offer a list of recommended brokers that have been tested with our EA products at: https://www.afs-id.com/broker/
9. Can I change the robot’s name and comment section?
This feature is available only for IB and Admin License holders. Personal License users do not have this option.
🏷 License Types
| License Type | Key Features | Validity |
|---|---|---|
| Personal | For 1 live account and 1 demo account. Once activated, the live account cannot be changed. | Based on purchased plan |
| IB | Usable on unlimited accounts with a self-service activation tool included. | Based on purchased plan |
| Admin | Full access to the source code with total customization and development freedom. | Lifetime |
10. Can I upgrade my license in the future?
Yes. You may request a license upgrade anytime through our support team.
11. What is the validity period for each license?
- Personal & IB Licenses: Validity depends on your selected plan.
- Admin License: Lifetime access.
💰 Payment & Delivery
12. What payment methods are accepted?
- Bitcoin (BTC)
- USDT
- International Bank Transfer
13. Where can I find payment instructions?
All payment details will be available in your private account dashboard at afs-id.com/my-account and also sent to your email.
14. How long does it take to receive the product after payment?
- BTC / USDT: Up to 1 hour after confirmation.
- Bank Transfer: Up to 3 business days.
🛠 Support & Updates
15. Will I receive support after purchase?
Absolutely. All our official customers enjoy priority support.
16. Will I receive software updates?
Yes. Personal and IB License holders are entitled to free updates.
Admin License holders do not receive updates, as they already have full access to the source code.
⚙️ Recommended VPS Specifications
| Product | Minimum RAM | CPU | Max Ping to Broker |
|---|---|---|---|
| FX.Hunter, Crypto Hunter, Gold Hunter,Metal Hunter | 1 GB | Dual Core | 50 ms |
| Pro Global Investment | 2 GB | Dual Core+ | 50 ms |
VPS provider recommendations can be found on our official website.
🤖 EA Product Differences
| Product | Market Focus | Recommended Pairs |
|---|---|---|
| FX.Hunter | Forex | GBPUSD, USDJPY, EURJPY,GBPJPY |
| Crypto Hunter | Cryptocurrency | BTCUSD, BTCAUD, BTCJPY, BTCXAU |
| Gold Hunter | Precious Metals | XAUUSD, XAUAUD, XAUGBP, XAUEUR |
| Metal Hunter | Pro Gold Version | Performance 2x higher than Gold Hunter |
| Pro Global Investment | Multi-Asset Suite | Forex, metals, crypto, CFDs, energy |
📈 Estimated Monthly Profits
| Product | Monthly Return (%) | Minimum Deposit |
|---|---|---|
| FX.Hunter | 5–7% | $4,000 |
| Gold Hunter | 5–10% | $4,000 |
| Metal Hunter | 8–20% | $10,000 |
| Pro Global Investment | 10–30%* | $25,000 |
*Estimates depend on market conditions and VPS performance.
🧾 Disclaimer
By purchasing our product, you agree to all applicable terms and conditions. Please be aware that trading in global markets involves financial risk. Purchases of digital goods such as trading robots are non-refundable and non-reversible under any circumstances.
Description updated on June 23, 2025.