AFSID Group International
This Refund and Returns Policy explains the purchase, refund, cancellation, and return conditions for AFSID Group International digital products, Expert Advisor software, license activation, best setting files, and related digital services.
Last Updated: June 2026All AFSID products are digital software, license-based products, activation services, and downloadable digital materials. Once a purchase is completed, license access is issued, digital files are delivered, or activation support has started, the transaction is considered final and cannot be cancelled, returned, exchanged, or refunded, except where required by applicable law.
AFSID Group International sells digital products and license-based software, including but not limited to Expert Advisors, license activation, best setting files, installation guidance, digital documentation, and related technical support.
Because these products are delivered digitally and may provide immediate access to software, license codes, configuration files, intellectual property, strategy logic, and technical materials, all sales are final to the maximum extent permitted by applicable law.
AFSID does not provide refunds for digital products, software licenses, Expert Advisor files, activation codes, best setting files, installation services, or digital access that has been purchased, delivered, issued, activated, or made available to the customer.
No refund will be provided for reasons including, but not limited to:
AFSID products are not physical goods. They are digital and license-based products that may include software files, product access, activation data, technical configuration, strategy logic, and intellectual property. After delivery or activation, the product cannot be physically returned or withdrawn in the same way as a physical item.
For this reason, every customer must review the product carefully before making payment. Customers are responsible for understanding the product purpose, platform requirement, broker compatibility, license conditions, trading risk, and technical setup requirements.
This policy applies to all digital products and services provided by AFSID Group International, including:
Orders cannot be cancelled after payment has been confirmed, the product has been delivered, the license has been issued, the activation process has started, or digital access has been provided.
If a customer wants to change product selection, license package, account number, or platform version, the request must be submitted before license activation or product delivery. Approval is not guaranteed and remains subject to AFSID Group International’s internal review.
Purchasing AFSID software does not mean purchasing guaranteed profit, guaranteed performance, fixed income, investment return, capital protection, or risk-free trading. Expert Advisors are automated trading tools designed to assist trading execution based on predefined logic and settings.
Trading results may be affected by many factors, including market volatility, broker execution, spread, slippage, commission, swap, leverage, account balance, risk settings, VPS stability, internet connection, economic news, liquidity, and customer usage.
Before purchasing any AFSID product, customers are strongly advised to study and confirm the following:
If you are unsure about any product, please contact AFSID support before making a purchase.
Although AFSID maintains a strict no-refund policy for digital products and licenses, certain cases may be reviewed internally on a discretionary basis.
Review may be considered only for limited administrative situations such as:
Any approved resolution may be provided in the form of correction, replacement, license adjustment, store credit, technical support, or another solution determined by AFSID. Refund approval is not automatic and remains subject to verification.
| Item / Service | Refund Status | Reason |
|---|---|---|
| Expert Advisor Software | Non-refundable | Digital software product delivered electronically. |
| License Activation | Non-refundable | License is tied to account number and cannot be returned after activation. |
| Best Setting File | Non-refundable | Digital configuration file and product-specific setup material. |
| Installation Support | Non-refundable | Service time and technical assistance are consumed once provided. |
| License Generator Access | Non-refundable | Business-level digital access and license creation capability. |
| Trading Loss or Drawdown | Non-refundable | Trading risk is not a product defect and is part of market participation. |
If customers experience installation issues, license problems, setup confusion, platform compatibility questions, or technical difficulty, AFSID will provide reasonable support according to the product package and support scope.
Support may include installation guidance, license verification, VPS setup direction, broker symbol checking, setting file guidance, or basic MetaTrader setup assistance. Technical support is intended to help customers use the product properly, but it does not create a right to refund.
Customers are encouraged to contact AFSID support first before opening any payment dispute or chargeback. Unauthorized chargebacks after product delivery, license activation, or service provision may be treated as a violation of purchase terms.
AFSID reserves the right to suspend license access, support access, updates, or related services if a payment is reversed, disputed, fraudulent, or cancelled after digital product delivery.
By purchasing any AFSID product, completing payment, requesting license activation, downloading product files, receiving support, or using AFSID software, you confirm that:
If you are unsure about the product, platform compatibility, license type, broker requirement, VPS setup, or trading risk, please contact AFSID support before completing your purchase.
This website uses cookies.